FREQUENTLY ASKED QUESTIONS
What Shipping Methods Are Available?
We offer several shipping methods for our customers through the United States Postal Service.
- First Class Mail
- Priority Mail
- Priority Mail Overnight Express
You will receive a confirmation email with your tracking information once your order has been fulfilled.
For questions, please email: support@walkawayfoundation.org
When Will My Order Arrive?
Please Allow 7-10 Business Days for your order to be processed.
Orders are typically fulfilled within one to two days of payment, but due to high volume days, this can be delayed so we ask that you plan on 7-10 business days for processing.
If an item is out of stock or on backorder, we will send you an email notifying you of the delay.
Please be advised that the USPS is NOT guaranteeing shipping delivery dates due to Covid-19 delays. However, these are approximate delivery time-frames for your purchase:
First Class Mail: 7-10 Business Days
Priority Mail: 2 Business Days
Priority Mail Express (Overnight): Next Day
Please use the order tracking form provided below to locate your package PRIOR to emailing support.
How Do I Return An Item
To return a product, please ship the item to the return address on your package label.
If you do not have your label, please email: support@walkawayfoundation.org
Once the returned item has been received, we will either replace your item with a new item of your choice or return the money from your purchase.